At Light Blue Travel we are committed to protecting your privacy. This privacy policy sets out how we will use your personal data after it has been collected by us through our website, speaking to our customer services staff or otherwise. This policy may be updated from time to time and we will contact you if there are any changes.
Where 'you' are referred to in this policy, this shall mean you and every member of your party. You should ensure that all your party members have read this policy and agree that you may act on their behalf in dealing with us.
Light Blue Travel's registered office is at Nucleus House, 2 Lower Mortlake Road, Richmond TW9 2JA. Registered in England with company number 02686703.
When you make an enquiry, join our mailing list or book a holiday with Light Blue Travel, we may need to collect information about you including (but not limited to) your name and contact details. We may also collect such data if you enter competitions, register for promotions, take part in surveys or provide us with feedback. We may also collect payment details and/or relevant health information to process bookings.
Some of the information we collect may be 'sensitive personal data' (for example 'special requirements' data relating to disability, diet, health or religion) in which case we will only use this for the purpose of informing the relevant airlines and overseas hospitality providers.
We require this information to provide you with the service you have requested. We may pass on your personal details to those companies or organisations that need to know them in order that your holiday or other service or product can be provided. For example, the airline, hotel or credit card company. This may include the transfer of information outside the European Economic Area where data protection controls may not be as strong as in the UK. When you make a booking or enter into a transaction this means you consent to our passing on such details.
On all our direct marketing and email newsletters you will be given the opportunity to opt-out of receiving such communications in the future. You can also opt out by emailing us at sales@lightbluetravel.co.uk or writing to us at Light Blue Travel, 1 Longview Terrace, Histon Road, Cambridge, CB4 3JH.
By disclosing your personal data to us, whether using our website, telephone services or otherwise, you consent to the collection, processing and use of your personal information by Light Blue Travel in accordance with the terms of this privacy policy.
You have the right to request: confirmation that your data is being processed, access to any data held about you, rectification of any errors and the erasure of data we keep when appropriate.
The supervisory authority for how your data is handled and stored is the Information Commissioners Office (www.ico.org.uk). You have the right to complain to the ICO about how your data has been handled or stored by any company within the UK and the wider EEA.
If you have any questions about Light Blue Travel’s privacy policy, please contact us at sales@lightbluetravel.co.uk or by post at Light Blue Travel, 1 Longview Terrace, Histon Road, Cambridge, CB4 3JH.
